Westerners easily say no; saying and hearing no is part of our lives, disagreement a part of every relationship, discussion and negotiation. The Western rule is, state your opinion clearly, even (or especially) if you disagree.

Chinese say no, certainly, but try to say it without saying the word no. Open disagreement should be avoided. The Chinese rule is, try to communicate negatives (like no) in an indirect way.

choose different video below

Meetings: Nothing gets decided in Chinese meetings

Attitude: Some Westerners just do not get it

Introduction: The importance of Chinese glasses

Contracts: Saying "I do" is only the beginning

Different Thinking: Steve Jobs vs. Confucius

Relationships: You may already be in too deep

Relationships: You already know how

Communication: Need more than a common language