training for westerners

The full-day Wearing Chinese Glasses: How (not) to Go Broke in Chinese Asia

workshop can be divided into two half-day classes:

Getting Chinese Glasses (learning the rules)

	how Chinese history affects modern Chinese actions
	Plato meets Confucius: how/why/where the cultures differ
	Western vs. Chinese Rules Of Communication
	how to market, not sell, your message
	common ways Chinese say "no" ... without saying no
	difference between Chinese and Western 'polite'
	Western vs. Chinese business relations
	dealing with officials and bureaucrats
	how to avoid the most common reasons for failure

Using Chinese Glasses (applying the rules)

	quick review of key parts of "Getting Chinese Glasses"
	contracts in Chinese Asia
	setting, communicating and achieving objectives
	business communication
	measuring performance and motivating staff
	gifts, dinners, drinking games, basic etiquette
	negotiation, problem solving, settling disputes
	advice for home office/headquarters
	how to avoid the most common reasons for failure

I strongly recommended taking the "Getting" workshop first: you have to GET a pair of glasses before you can learn to USE them. Best (of course) is taking the full-day workshop!

Workshops are easily adapted for people managing/working in Chinese Asia or for those building long distance contract relationships with Chinese.

For more details about training philosophy and workshop methodology click here; more background about crossing the West-East cultural divide is here. To download the recommended pre-workshop reading, Communication In Chinese offices, click here.